Privacy policy

Last updated: August 9, 2026

ONLYN operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). ONLYN is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when y

Privacy Policy

Last Updated: 09/08/2026

At ONLYN, operated by PRINTYVERSE HUB PRIVATE LIMITED, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit or make a purchase through the ONLYN website.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. About Us

Brand: ONLYN
Legal Entity: PRINTYVERSE HUB PRIVATE LIMITED

Registered / Business Address:
Shop No. 2, Niv Tara, Ram Mandir Road,
Rahatani – 411017, Maharashtra, India

Email: info@onlyn.co.in
WhatsApp: +91 7028036670

2. Information We Collect

When you visit or use the ONLYN website, we may collect certain information necessary to provide our services, process orders, and improve your shopping experience.

A. Information You Provide

Depending on how you interact with our website, we may collect:

  • Full name

  • Billing address

  • Shipping/delivery address

  • Email address

  • Mobile/telephone number

  • Order details

  • Product and purchase information

  • Information provided when contacting customer support

  • Information submitted when requesting a return, exchange, cancellation, or refund

We only request information that is reasonably necessary to provide our services and process your order.

B. Payment Information

When you make a payment, your payment information may be processed through the payment methods and payment service providers available at checkout.

ONLYN does not intentionally store complete credit card, debit card, or other sensitive payment credentials on its own systems.

Payment information may be processed by the applicable payment gateway or service provider in accordance with its own privacy policy and security practices.

C. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Website pages visited

  • Referring pages

  • Approximate location information

  • Date and time of website access

  • Website interaction and usage information

This information may be collected through Shopify and technologies such as cookies and similar technologies.

3. How We Use Your Information

We may use the information collected from you for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Delivering products to you

  • Processing payments

  • Providing order confirmations and updates

  • Providing shipping and tracking information

  • Processing returns, exchanges, cancellations, and refunds

  • Responding to customer support requests

  • Communicating with you regarding your orders

  • Preventing fraud, misuse, unauthorized transactions, and other security issues

  • Maintaining and improving our website

  • Understanding website usage and customer interactions

  • Complying with applicable legal and regulatory requirements

  • Protecting our rights, property, and business interests

We may also use your contact information to send promotional or marketing communications where permitted by applicable law.

You may opt out of promotional communications at any time by following the unsubscribe instructions included in the communication or by contacting us.

4. Shopify

Our online store is powered by Shopify.

Shopify provides the e-commerce infrastructure that enables us to operate our online store, manage products and orders, process customer information, and provide various website and shopping functionalities.

Information collected through our website may therefore be processed by Shopify and its relevant service providers as necessary to provide these services.

Shopify may process information in accordance with its own privacy policies and terms.

5. Cookies and Similar Technologies

ONLYN and Shopify may use cookies and similar technologies to:

  • Keep the website functioning properly

  • Remember customer preferences

  • Maintain shopping cart functionality

  • Understand website traffic and usage

  • Improve website performance

  • Provide a better shopping experience

  • Support security and fraud prevention

Cookies are small data files stored on your device when you visit a website.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality or prevent some features from working properly.

6. Sharing of Information

ONLYN does not sell or rent your personal information to third parties for their independent marketing purposes.

We may share necessary information with trusted service providers and business partners when required to operate our business and provide services to you.

These may include:

  • Shopify and its service providers

  • Payment gateways and payment processors

  • Courier and logistics partners

  • Shipping and delivery service providers

  • Technology and website service providers

  • Customer support service providers

  • Fraud prevention and security service providers

  • Professional advisors where necessary

  • Government authorities or law-enforcement agencies where legally required

Only information reasonably necessary for the relevant purpose may be shared.

7. Shipping and Delivery Information

To fulfil your order, we may share necessary customer information with our logistics and courier partners.

This may include:

  • Customer name

  • Delivery address

  • Mobile number

  • Order details

  • Shipment-related information

This information is used solely for purposes such as order processing, shipping, delivery, tracking, and customer communication.

8. Payment Information

Payment transactions are handled through the payment options and payment service providers available on our website.

ONLYN does not intentionally store complete payment card information such as full debit card or credit card numbers or CVV information on its own systems.

Payment providers may independently collect and process payment information in accordance with their applicable terms, privacy policies, and security requirements.

9. Cash on Delivery

If you select Cash on Delivery (COD), we may collect and use the information necessary to:

  • Confirm your order

  • Verify delivery details

  • Coordinate delivery

  • Contact you regarding the order

  • Prevent fraudulent or suspicious orders

This may include your name, mobile number, delivery address, and order information.

10. Customer Support

If you contact ONLYN through email, WhatsApp, or other available customer support channels, we may collect and retain information contained in your communication.

This may include:

  • Name

  • Contact information

  • Order ID

  • Product information

  • Return or exchange information

  • Photos or videos submitted for customer support

  • Details of your query or complaint

This information is used to respond to your request and provide customer support.

11. Return, Exchange and Refund Information

When you request a return, exchange, or refund, we may collect information necessary to process the request.

This may include:

  • Order ID

  • Customer name

  • Contact details

  • Reason for return

  • Product information

  • Photographs

  • Videos, including unboxing videos where required

  • Return shipment information

  • Refund-related information

Such information may be shared with relevant logistics, payment, or service providers where necessary to complete the requested process.

12. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Processing and maintaining order records

  • Providing customer support

  • Managing returns, exchanges, and refunds

  • Maintaining business and financial records

  • Resolving disputes

  • Preventing fraud

  • Complying with legal, tax, accounting, and regulatory obligations

When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.

14. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, which may include:

  • Requesting access to certain personal information we hold about you

  • Requesting correction of inaccurate information

  • Requesting deletion of information where legally permitted

  • Withdrawing consent where processing is based on consent

  • Opting out of certain promotional communications

  • Raising a privacy-related complaint or concern

To exercise a privacy-related right or make a request, contact us using the details provided below.

We may need to verify your identity before processing certain requests.

15. Marketing Communications

Where permitted by applicable law, ONLYN may send promotional communications regarding:

  • New products

  • Offers and discounts

  • Sales

  • Promotions

  • Collections

  • Other brand-related updates

You may opt out of marketing communications at any time.

However, opting out of promotional communications will not prevent us from sending essential transactional communications relating to your orders, payments, shipping, returns, refunds, or other service-related matters.

16. Children's Privacy

The ONLYN website is intended for general consumers and is not specifically directed toward children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review and take appropriate action.

17. Third-Party Websites and Services

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.

We encourage customers to review the privacy policies of third-party services before providing them with personal information.

18. International Data Processing

Some of our technology, e-commerce, payment, logistics, or service providers may process information from locations outside India.

Where personal information is processed outside India, such processing may be subject to the applicable laws and privacy practices of the relevant service provider and jurisdiction.

We take reasonable steps to use service providers that maintain appropriate security and privacy practices.

19. Changes to This Privacy Policy

PRINTYVERSE HUB PRIVATE LIMITED reserves the right to update or modify this Privacy Policy from time to time.

Any changes will become effective when the updated Privacy Policy is published on the ONLYN website.

We encourage customers to periodically review this page to remain informed about how we handle personal information.

The Last Updated date at the beginning of this policy indicates when the policy was most recently revised.

20. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

ONLYN
Operated by: PRINTYVERSE HUB PRIVATE LIMITED

Email: info@onlyn.co.in
WhatsApp: +91 7028036670

Registered / Business Address:
Shop No. 2, Niv Tara, Ram Mandir Road,
Rahatani – 411017, Maharashtra, India

We will make reasonable efforts to respond to privacy-related requests and concerns within a reasonable period.

21. Legal Disclaimer

This Privacy Policy is intended to explain how ONLYN collects and uses personal information in connection with its website and services.

Nothing in this Privacy Policy is intended to restrict or exclude any rights available to individuals under applicable Indian privacy and data protection laws.

Where applicable law provides greater privacy rights or protections than those described in this policy, such legal requirements will prevail.

ou visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
  • Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
  • Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. .
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at printyverse.info@gmail.com or contact us at Printyverse Hub Private Limited Ram Mandir Road Pawana Nagar Rahatani, Shop No-2, 411017 Pune MH, India.